Sound doesn't work when my laptop is connected to docking station

Sound doesn't work when my laptop is connected to docking station

Sound doesn't work when my laptop is connected to docking station

This article provides assistance on how to fix the sound when your laptop or desktop is connected to monitors via docking station.

Instructions

 

  1. Log into your laptop and open the sound icon from the system tray

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  2. Please check the sound settings and change the sound to be played from your laptop not from Dell Monitors.


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  3. Confirm if the sound can be heard.